Efnisyfirlit

• Cover Page
• The Lean Six Sigma Pocket Toolbook
• Copyright Page
• Contents
• Chapter 1: Using DMAIC to Improve Speed, Quality, and Cost
  • Define
  • Measure
  • Analyze
  • Improve
  • Control
  • Kaizen DMAIC
  • Project selection
• Chapter 2: Working With Ideas
  • Brainstorming
  • Affinity diagrams
  • Multivoting
• Chapter 3: Value Stream Mapping and Process Flow Tools
  • Process mapping
  • Process observation
  • SIPOC
  • Process mapping steps
  • Transportation and spaghetti (workflow) diagrams
  • Swim-lane (deployment) flowcharts
  • Value stream maps (basic)
  • Flowchart and value stream symbols
  • Value-add (VA) vs. non-value-add (NVA) analysis
  • Time value maps
  • Value-add chart (task time or takt time chart)
• Chapter 4: Voice of the Customer (VOC)
  • Customer segmentation
  • Sources of customer data
  • Collecting VOC: Interviews
  • Collecting VOC: Point-of-use observation
  • Collecting VOC: Focus groups
  • Collecting VOC: Surveys
  • Kano analysis
  • Developing critical-to-quality requirements
• Chapter 5: Data Collection
  • Types of data
  • Input vs. output data
  • Data collection planning
  • Measurement selection matrix
  • Stratification factors
  • Operational definitions
  • Cautions on using existing data
  • Making a checksheet
  • Basic checksheets
  • Frequency plot checksheet
  • Traveler checksheet
  • Location checksheet
  • Sampling basics
  • Factors in sample selection
  • Stable process (and population) sampling
  • Formulas for determining minimum sample size (population or stable process)
  • Measurement System Analysis (MSA) and Gage R&R Overview
  • Gage R&R: Collecting the data
  • Interpreting Gage R&R Results
  • MSA: Evaluating bias
  • MSA: Evaluating stability
  • MSA: Evaluating discrimination
  • MSA for attribute/discrete data
• Chapter 6: Descriptive Statistics and Data Displays
  • Statistical term conventions
  • Measures of central tendency (mean, median, mode)
  • Measures of spread (range, variance, standard deviation)
  • Boxplots
  • Frequency plot (histogram
  • Normal distribution
  • Non-normal distributions and the Central Limit Theorem
• Chapter 7: Variation Analysis
  • Review of variation concepts
  • Time series plots (Run charts)
  • Run chart table
  • Control chart basics
  • Selecting a control chart
  • Control charts for continuous data
  • Subgrouping for continuous data
  • Control limit formulas for continuous data
  • Factors for Control Chart Formulas
  • Creating an ImR Chart
  • Creating X,R charts or X,S charts
  • Control charts for attribute data
  • Creating p-, np-, c-, and u-charts
  • Control limit formulas for attribute data
  • Assumptions for interpreting control charts
  • Interpreting control charts (Tests for Special Cause Variation)
  • Background on process capability calculations
  • Confusion in short-term vs. long-term process capability calculations
  • Calculating process capability
• Chapter 8: Identifying and Verifying Causes
  • PART A: Identifying potential causes
  • Pareto charts
  • 5 Whys
  • Cause-and-effect diagrams (fishbone or Ishikawa diagrams)
  • C&E Matrix
  • PART B: Tools for confirming causal effects
  • Stratified data charts
  • Testing quick fixes or obvious solutions
  • Scatter plots
  • Hypothesis testing overview
  • Confidence intervals
  • Type I and Type II errors, Confidence, Power, and p-values
  • Confidence intervals and sample size
  • t–test Overview
  • 1-Sample t-test
  • 2-Sample t-test
  • Overview of correlation
  • Correlation statistics (coefficients)
  • Regression overview
  • Simple linear regression
  • Multiple regression
  • ANOVA (ANalysis Of VAriance)
  • One-way ANOVA
  • Degrees of Freedom
  • ANOVA assumptions
  • Two-way ANOVA
  • Chi-Square test
  • Design of Experiments (DOE) notation and terms
  • Planning a designed experiment
  • DOE: Full-factorial vs.
  • Fractional-factorials (and notations)
  • Interpreting DOE results
• Chapter 9: Reducing Lead Time and Non-Value-Add Cost
  • Basic Lean concepts
  • Metrics of time efficiency
  • Time Traps vs. Capacity Constraints
  • Identifying Time Traps and Capacity Constraints
  • 5S Overview
  • Implementing 5S
  • Generic Pull System
  • Replenishment Pull Systems
  • Two-Bin Replenishment System
  • Computing minimum safe batch sizes
  • Four Step Rapid Setup Method
  • Adapting Four Step Rapid Setup for service processes
  • Total Productive Maintenance (TPM)
  • Mistake proofing & prevention (Poka-yoke)
  • Process balancing design principles
  • Work cell optimization
  • Visual Process Controls
• Chapter 10: Complexity Value Stream Mapping and Complexity Analysis
  • Product/service family grid
  • Complexity Value Stream Map (CVSM)
  • Process Cycle Efficiency (PCE)
  • The Complexity Equation
  • Complexity matrix
  • PCE destruction calculations (for a Complexity Matrix)
  • Substructure analysis
  • “What-if” analyses with Complexity Matrix data
• Chapter 11: Selecting and Testing Solutions
  • Sources of solution ideas
  • Benchmarking
  • Tips on solution selection
  • Developing and using evaluation criteria
  • Solution selection matrix
  • Pairwise ranking
  • Cost evaluation
  • Impact/effort matrix
  • Pugh matrix
  • Other evaluation techniques
  • Controls assessment matrix
  • Failure Modes and Effects Analysis (FMEA)
  • Pilot testing
• Index

UM RAFBÆKUR Á HEIMKAUP.IS

Bókahillan þín er þitt svæði og þar eru bækurnar þínar geymdar. Þú kemst í bókahilluna þína hvar og hvenær sem er í tölvu eða snjalltæki. Einfalt og þægilegt!

Rafbók til eignar
Rafbók til eignar þarf að hlaða niður á þau tæki sem þú vilt nota innan eins árs frá því bókin er keypt.

Þú kemst í bækurnar hvar sem er
Þú getur nálgast allar raf(skóla)bækurnar þínar á einu augabragði, hvar og hvenær sem er í bókahillunni þinni. Engin taska, enginn kyndill og ekkert vesen (hvað þá yfirvigt).

Auðvelt að fletta og leita
Þú getur flakkað milli síðna og kafla eins og þér hentar best og farið beint í ákveðna kafla úr efnisyfirlitinu. Í leitinni finnur þú orð, kafla eða síður í einum smelli.

Glósur og yfirstrikanir
Þú getur auðkennt textabrot með mismunandi litum og skrifað glósur að vild í rafbókina. Þú getur jafnvel séð glósur og yfirstrikanir hjá bekkjarsystkinum og kennara ef þeir leyfa það. Allt á einum stað.

Hvað viltu sjá? / Þú ræður hvernig síðan lítur út
Þú lagar síðuna að þínum þörfum. Stækkaðu eða minnkaðu myndir og texta með multi-level zoom til að sjá síðuna eins og þér hentar best í þínu námi.



Fleiri góðir kostir
- Þú getur prentað síður úr bókinni (innan þeirra marka sem útgefandinn setur)
- Möguleiki á tengingu við annað stafrænt og gagnvirkt efni, svo sem myndbönd eða spurningar úr efninu
- Auðvelt að afrita og líma efni/texta fyrir t.d. heimaverkefni eða ritgerðir
- Styður tækni sem hjálpar nemendum með sjón- eða heyrnarskerðingu