Efnisyfirlit

• Praise Page
• Title Page
• Copyright
• Dedication
• Exhibits
• Introduction
  • A Tale of Two Teams
  • What's in This Book?
  • Who is This Book For?
  • Toward a Beloved Community
• A Note on Anonymity and Pseudonyms
  • Exhibit I.1: What's in This Book?
• Chapter 1: Refining a Vision
  • A Note on Terms
  • What is a Great Team?
  • What Makes an Effective Team?
  • Why Do We Need Teams?
  • When Do We Really Need a Team?
  • How Do We Build Teams?
• Chapter 2: Knowing Ourselves as Leaders
  • The Amygdala in a Strange Land
  • Exploring the Terrain of Leadership
  • The Potential of Transformational Leadership
  • Spotting the Tentacles of Power
  • Emotions Are Contagious
• Chapter 3: Creating a Culture of Trust
  • Why Human Bingo Doesn't Build Trust
  • Trust Isn't Built in a Day, But We Can Lay Bricks Every Hour
  • Use Hindsight to Strengthen Foresight
• Chapter 4: Defining Purpose, Process, and Product
  • The Necessity of a Reason for Being
  • It's All about How We Work Together
  • What Are We Going to Do Together?
  • Mapping Out the Journey
• Chapter 5: Laying a Foundation for Trust
  • Community Agreements Build Culture
  • A Good Norm Is Not Hard to Find
  • Getting from Here to Norms
  • Make Your Norms Serve You
  • Setting Intentions: A Counterpart to Norms
  • A Beloved Community
• Chapter 6: Developing the Emotional Intelligence of a Team
  • What Is the Emotional Intelligence of a Team?
  • How Do I Create an Emotionally Intelligent Team?
  • Managing Unexpected Change
  • Taming the Stress Demons
• Chapter 7: Cultivating Healthy Communication
  • A Blueprint for Transformational Conversations
  • Constructing Good Conversations
  • Twenty Ways to Improve Your Team's Communication
  • Giving Feedback
  • Equity of Participation
• Chapter 8: Making Good Decisions
  • Indicators of Effective Decision Making
  • Identifying Decision-Making Moments
  • Who Is Involved and How Much Say Do They Get
  • Decision-Making Processes
  • Facilitating Discussions
  • When Conversations Get Stuck
  • Reflection and Feedback
• Chapter 9: Supporting Adult Learners
  • The Big Picture: The Learning Organization
  • From Theory to Practice
  • Common Challenges
  • Dealing with Resistance
• Chapter 10: Orchestrating Meaningful Meetings
  • To Meet or Not to Meet?
  • Why Meet?
  • Which Activities Should We Do?
  • How Do I Choose What to Do?
• Chapter 11: Setting the Stage for Artful Meetings
  • Start with Feedback
  • Don't Forget the Facilitator's Agenda
  • Prepare Your Internal Self
  • Put on the Finishing Touches
  • Find the Joy in Planning
• Chapter 12: Navigating Conflict
  • What Is Conflict and Why Is It So Scary?
  • What Is Healthy Conflict in a Team?
  • How Can I Facilitate Healthy Conflict?
  • A Note on Talking about Race and Other Really Hard Things
  • How Can I Respond to Unhealthy Conflict?
  • What If None of These Suggestions Work?
• Chapter 13: Assessing Organizational Conditions
  • The Primacy of Purpose
  • Focus, Focus, Focus
  • Alignment Up and Out
  • Stability
  • Leadership
  • Membership
  • A Culture of Learning
  • Trust
  • Decision Making
  • Time
• Conclusion: Coming to an End
  • Ten Truths about Building Teams
  • Amid the Redwoods
• Appendices
  • Appendix A: Facilitator Core Competencies
  • Appendix B: Team Effectiveness Self-Assessment
  • Appendix C: Community-Building Activities and Random Grouping Strategies
    • Community-Building Activities
    • RANDOM GROUPING STRATEGIES
  • Appendix D: Facilitation Planning Tool and Facilitation Observation Tool
    • Facilitation Planning Tool
    • Facilitation Observation Tool
  • Appendix E: Activities for Meetings
    • E1. The Consultancy Protocol
    • E2. The Feedback Protocol
    • E3. Chalk Talk
    • E4. DYADS
  • Appendix F: Recommended Resources
    • On Emotions and Self-Knowledge
    • On Leadership
    • On Brain Science
    • On Managing Change
    • On Systems Thinking
    • On Community Building
    • On Meetings and Facilitation
    • On Communication
    • Race, Racism, and Systemic Oppression
    • For Inspiration
  • Appendix G: Plan for Team Building
    • For Leading a New Team
    • When Continuing to Lead a Team and Identifying Next Steps
• Acknowledgments
• About the Author
• References
• Index
• End User License Agreement

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