Efnisyfirlit

• Cover Page
• Title Page
• Copyright Page
• Dedication
• Preface
• Acknowledgments
• About the Authors
• Chapter 1. Project Management Concepts
  • Project Attributes
  • Balancing Project Constraints
  • Project Life Cycle
    • Initiating
    • Planning
    • Performing
    • Closing
  • Project Management Process
  • Stakeholder Engagement
  • Global Project Management
  • Project Management Associations
  • Benefits of Project Management
  • Summary
  • Questions
  • Internet Exercises
  • Case Study 1. A Not-for-Profit Organization
  • Case Study 2. E-Commerce for a Small Supermarket
  • Bibliography
• Part 1. Initiating a Project
  • Chapter 2. Identifying and Selecting Projects
    • Project Identification
    • Project Selection
    • Project Charter
    • Preparing a Request for Proposal
    • Soliciting Proposals
    • Summary
    • Questions
    • Internet Exercises
    • Case Study 1. A Midsize Pharmaceutical Company
    • Case Study 2. Transportation Improvements
    • Bibliography
  • Chapter 3. Developing Project Proposals
    • Building Relationships with Customers and Partners
    • Pre-RFP/Proposal Marketing
    • Decision to Develop a Proposal
    • Creating a Winning Proposal
    • Proposal Preparation
    • Proposal Contents
      • Technical Section
      • Management Section
      • Cost Section
    • Pricing Considerations
    • Simplified Project Proposal
    • Proposal Submission and Follow-Up
    • Customer Evaluation of Proposals
    • Contracts
      • Fixed-Price Contracts
      • Cost-Reimbursement Contracts
      • Contract Terms and Conditions
    • Measuring Proposal Success
    • Summary.
    • Questions
    • Internet Exercises
    • Case Study 1. Medical Information Systems
    • Case Study 2. New Manufacturing Facility in China
    • Bibliography
• Part 2. Planning, Performing, and Controlling the Project
  • Chapter 4. Defining Scope, Quality, Responsibility, and Activity Sequence
    • Establish Project Objective
    • Define Project Scope
    • Plan for Quality
    • Create Work Breakdown Structure
    • Assign Responsibility
    • Define Activities
    • Sequence Activities
      • Network Principles
      • Create Network Diagram
    • Planning for Information Systems Development
      • An Information System Example: Internet Applications Development for ABC Office Designs
    • Project Management Information Systems
    • Summary
    • Questions
    • Internet Exercises
    • Case Study 1. A Not-for-Profit Medical Research Center
    • Case Study 2. The Wedding
    • Bibliography
    • Appendix. Microsoft Project
  • Chapter 5. Developing the Schedule
    • Estimate Activity Resources
    • Estimate Activity Durations
    • Establish Project Start and Completion Times
    • Develop Project Schedule
      • Earliest Start and Finish Times
      • Latest Start and Finish Times
      • Total Slack
      • Critical Path
      • Free Slack
      • Bar Chart Format
    • Project Control Process
    • Effects of Actual Schedule Performance
    • Incorporate Changes into Schedule
    • Update Project Schedule
    • Control Schedule
    • Scheduling for Information Systems Development
      • An Information System Example: Internet Applications Development for ABC Office Designs (Continued)
    • Project Management Information Systems
    • Agile Project Management
    • Summary
    • Questions
    • Internet Exercises
    • Case Study 1. A Not-for-Profit Medical Research Center
    • Case Study 2. The Wedding
    • Bibliography
    • Appendix 1. Probabilistic Activity Durations
    • Appendix 2. Microsoft Project
  • Chapter 6. Resource Utilization
    • Resource-Constrained Planning
    • Resource Requirements Plan
    • Resource Leveling
    • Resource-Limited Scheduling
    • Resource Requirements for Information Systems Development
      • An Information System Example: Internet Applications Development for ABC Office Designs (Continued)
    • Project Management Information Systems
    • Summary
    • Questions
    • Internet Exercises
    • Case Study 1. A Not-for-Profit Medical Research Center
    • Case Study 2. The Wedding
    • Bibliography
    • Appendix. Microsoft Project
  • Chapter 7. Determining Costs, Budget, and Earned Value
    • Estimate Activity Costs
    • Determine Project Budget
      • Aggregate Total Budgeted Cost
      • Develop Cumulative Budgeted Cost
    • Determine Actual Cost
      • Actual Cost
      • Committed Costs
      • Compare Actual Cost to Budgeted Cost
    • Determine Value of Work Performed
    • Analyze Cost Performance
      • Cost Performance Index
      • Cost Variance
    • Estimate Cost at Completion
    • Control Costs
    • Manage Cash Flow
    • Cost Estimating for Information Systems Development
      • An Information System Example: Internet Applications Development for Abc Office Designs (Continued)
    • Project Management Information Systems
    • Summary
    • Questions
    • Internet Exercises
    • Case Study 1. A Not-for-Profit Medical Research Center
    • Case Study 2. The Wedding
    • Bibliography
    • Appendix 1. Time–Cost Trade-Off
    • Appendix 2. Microsoft Project
  • Chapter 8. Managing Risk
    • Identify Risks
    • Assess Risks
    • Plan Risk Responses
    • Monitor Risks
    • Managing Risks for Information Systems Development
      • An Information System Example: Internet Applications Development for ABC Office Designs (Continued)
    • Summary
    • Questions
    • Internet Exercises
    • Case Study 1. A Not-for-Profit Medical Research Center
    • Case Study 2. The Wedding
    • Case Study 3. Student Fund-Raising Project
    • Bibliography
  • Chapter 9. Closing the Project
    • Project Closing Actions
      • Final Payments
      • Staff Recognition and Evaluation
      • Postproject Evaluation
      • Lessons Learned
      • Archive Project Documents
    • Customer Feedback
    • Early Project Termination
    • Summary
    • Questions
    • Internet Exercises
    • Case Study 1. Factory Expansion Project
    • Case Study 2. Market Research Report Project
    • Bibliography
• Part 3. People: The Key to Project Success
  • Chapter 10. The Project Manager
    • Project Manager Responsibilities
      • Planning
      • Organizing
      • Monitoring and Controlling
    • Project Manager Skills
      • Leadership Ability
      • Ability to Develop People
      • Communication Skills
      • Interpersonal Skills
      • Ability to Handle Stress
      • Problem-Solving Skills
      • Negotiating Skills
      • Time Management Skills
    • Developing Project Manager Competence
    • Delegation
    • Managing Changes
    • Summary
    • Questions
    • Internet Exercises
    • Case Study 1. Codeword
    • Case Study 2. ICS, Inc.
    • Bibliography
  • Chapter 11. The Project Team
    • Acquiring the Project Team
    • Project Team Development
      • Forming
      • Storming
      • Norming
      • Performing
    • Project Kickoff Meeting
    • Effective Project Teams
      • Characteristics of Effective Teams
      • Barriers to Team Effectiveness
      • Effective Team Members
      • Team Building
      • Valuing Team Diversity
    • Ethical Behavior
    • Conflict on Projects
      • Sources of Conflict
      • Handling Conflict
    • Problem Solving
      • A Nine-Step Approach to Problem Solving
      • Brainstorming
    • Time Management
    • Summary
    • Questions
    • Internet Exercises
    • Case Study 1. Team Effectiveness?
    • Case Study 2. New Team Member
    • Bibliography
  • Chapter 12. Project Communication and Documentation
    • Personal Communication
      • Verbal Communication
      • Written Communication
      • Effective Listening
    • Meetings
      • Types of Project Meetings
      • Effective Meetings
    • Presentations
      • Prepare the Presentation
      • Deliver the Presentation
    • Reports
      • Types of Project Reports
      • Useful Reports
    • Control Document Changes
    • Project Communication Plan
    • Stakeholder Communication
    • Collaborative Communication Tools
    • Summary
    • Questions
    • Internet Exercises
    • Case Study 1. Office Communications
    • Case Study 2. International Communications
    • Bibliography
  • Chapter 13. Project Management Organizational Structures
    • Functional Organizational Structure
    • Autonomous Project Organizational Structure
    • Matrix Organizational Structure
    • Advantages and Disadvantages of Organizational Structures
      • Functional Organizational Structure
      • Autonomous Project Organizational Structure
      • Matrix Organizational Structure
    • Summary
    • Questions
    • Internet Exercises
    • Case Study 1. Multi Projects
    • Case Study 2. Organize for Product Development
    • Bibliography
• Appendix A. Project Management Information Systems
• Appendix B. Project Management Websites
• Appendix C. Project Management Associations around the Globe
• Appendix D. Acronyms

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