Information Systems Today: Managing in the Digital World, Global Edition
Höfundar: Joseph S Valacich, Christoph Schneider
4.790 kr.
Lýsing:
For undergraduate courses in management information systems A modern, case study-based exploration of Management Information Systems Information Systems Today: Managing in the Digital World opens each chapter with a case study so you can quickly understand how and why information systems are essential in today’s evolving business landscape. The authors selected cases that highlight real-world companies, technologies, and issues that illuminate the chapter topics.
Annað
- Höfundar: Joseph S Valacich, Christoph Schneider
- Útgáfa:9
- Útgáfudagur: 2022-05-05
- Hægt að prenta út 2 bls.
- Hægt að afrita 2 bls.
- Format:Page Fidelity
- ISBN 13: 9781292438061
- Print ISBN: 9781292438115
- ISBN 10: 1292438061
Efnisyfirlit
- Title Page
- Copyright
- Dedication
- About the Authors
- Brief Contents
- Contents
- Preface
- Chapter 1. Managing in the Digital World
- Managing In The Digital World: Open Innovation
- Information Systems Today
- The Emergence of the Digital World
- Globalization and Societal Issues in the Digital World
- Coming Attractions: Memory Crystals
- Digital Density and the Digital Future
- Green It: The Green Internet of Things
- Information Systems Defined
- Data: The Root and Purpose of Information Systems
- Hardware, Software, and Telecommunications Networks: The Components of Information Systems
- People: The Builders, Managers, and Users of Information Systems
- Security Matters: Ransomware
- Organizations: The Context of Information Systems
- When Things Go Wrong: Technology Addiction
- The Dual Nature of Information Systems
- Case in Point: An Information System Gone Awry: Zoom Outages Disrupt (Almost) Everyone
- Case in Point: An Information System That Works: FedEx
- Ethical Dilemma: The Social and Environmental Costs of the Newest Gadgets
- Information Systems for Competitive Advantage
- IS Ethics
- Information Privacy
- Intellectual Property
- The Need for a Code of Ethical Conduct
- Industry Analysis: Business Career Outlook
- Key Points Review
- Key Terms
- Review Questions
- Self-Study Questions
- Problems and Exercises
- Application Exercises
- Team Work Exercise
- Answers to the Self-Study Questions
- Case 1 Apple
- Case 2 Healthcare Is
- Chapter 2. Gaining Competitive Advantage Through Information Systems
- Managing In The Digital World: Startups and New Business Models
- Enabling Organizational Strategy Through Information Systems
- Organizational Decision-Making Levels
- Organizational Functional Areas
- Information Systems for Automating: Doing Things Faster
- Information Systems for Organizational Learning: Doing Things Better
- Information Systems for Supporting Strategy: Doing Things Smarter
- Identifying Where to Compete: Analyzing Competitive Forces
- Identifying How to Compete: Choosing a Generic Strategy
- Identifying How to Compete: Resources and Capabilities
- Identifying How to Compete: Analyzing the Value Chain
- Green It: IoT, AI, and Environmental Sustainability
- The Role of Information Systems in Value Chain Analysis
- The Technology/Strategy Fit
- Business Models in the Digital World
- Digital Density: Digital Nomads
- Revenue Models in the Digital World
- When Things Go Wrong: The Pains of Uber in China
- Platform-Based Business Models and the Sharing Economy
- Service-Based Business Models
- Ethical Dilemma: The Ethics of the Sharing Economy
- Valuing Innovations
- The Need for Constant IS Innovation
- Successful Innovation Is Difficult
- Open Innovation
- The Innovation Process
- Innovation and the Lean Startup Methodology
- Coming Attractions: Augmented Shopping Experiences
- Organizational Requirements for Innovation
- Security Matters: Swift Theft
- Startups and Crowdfunding
- Industry Analysis: Education
- Key Points Review
- Key Terms
- Review Questions
- Self-Study Questions
- Problems and Exercises
- Application Exercises
- Team Work Exercise
- Answers to the Self-Study Questions
- Case 1 The Enduring Success of LinkedIn: From Job Search to an All-Round Professional Networking Pla
- Case 2 Streaming Video
- Chapter 3. Managing the Information Systems Infrastructure and Services
- Managing In The Digital World: From Google to Alphabet
- The IS Infrastructure
- Digital Density: Contact Tracing
- Applications and Databases Supporting Business Processes
- Ethical Dilemma: Putting People’s Lives Online
- Is Infrastructure Components
- Hardware
- System Software
- Storage
- Coming Attractions: Gamers Fighting Diseases?
- Networking
- Green It: Alphabet Renewables
- Data Centers
- Key Drivers for Evolving the IS Infrastructure
- Rapid Obsolescence and Shorter IT Cycles
- Big Data and Rapidly Increasing Storage Needs
- Demand Fluctuations
- Increasing Energy Needs
- Lean Startups and the Need for Agility
- Cloud Computing
- When Things Go Wrong: Old and Dirty Energy Drives Global Internet Growth
- What Is Cloud Computing?
- Managing the Cloud
- Advanced Cloud Applications
- Security Matters: Car Hacking
- Green Computing
- Industry Analysis: Movie Industry
- Key Points Review
- Key Terms
- Review Questions
- Self-Study Questions
- Problems and Exercises
- Application Exercises
- Team Work Exercise
- Answers to the Self-Study Questions
- Case 1 Singaporean Bank DBS Goes Digital
- Case 2 The Dark Web
- Chapter 4. Enabling Business-to-Consumer Electronic Commerce
- Managing In The Digital World: Taobao and the World of E-Commerce
- E-Commerce and E-Government
- Types of Electronic Commerce
- E-Government
- Managing Financial Transactions on the Web
- Business-to-Consumer E-Commerce
- Coming Attractions: The AI Hedge Fund
- E-tailing: Capabilities and Opportunities
- Benefits of E-tailing
- Ethical Dilemma: The Ethics of Reputation Management
- Drawbacks of E-tailing
- Electronic Commerce Websites and Internet Marketing
- Designing Websites to Meet Online Consumers’ Needs
- Security Matters: Too Small to Be Hacked?
- Internet Marketing
- When Things Go Wrong: Buying Likes
- Mobile Commerce, Voice Commerce, Consumer-to-Consumer EC, and Consumer-to-Business EC
- Voice Commerce
- C2C EC
- C2B EC
- Securing Payments and Navigating Legal Issues in EC
- Securing Payments in the Digital World
- Green It: Green Online Shopping
- Digital Density: Digital Payments
- Legal Issues in EC
- Industry Analysis: Retailing
- Key Points Review
- Key Terms
- Review Questions
- Self-Study Questions
- Problems and Exercises
- Application Exercises
- Team Work Exercise
- Answers to the Self-Study Questions
- Case 1 Web Analytics
- Case 2 Rocket Internet—Cloning Business Models
- Chapter 5. Enhancing Organizational Communication and Collaboration Using Social Media
- Managing In The Digital World: Facebook
- The Need for Communication and Collaboration
- Managing the Virtual Organization
- Collaboration Software
- Videoconferencing
- Green It: Solving Renewable Energy Challenges
- Intranets and Employee Portals
- The Evolving Web
- Evolving Web Capabilities
- Coming Attractions: Neural Implants
- Evolving Social Interaction
- The Evolving Workspace
- Future Web Capabilities
- Social Media and the Enterprise
- Enhancing Communication Using Social Media
- Enhancing Cooperation with Social Media
- Security Matters: Terrorism Is Winning the Social Media Battle
- Enhancing Collaboration with Social Media
- Digital Density: Leveraging Data to Go SoLoMo: Yelp
- Enhancing Connection with Social Media
- Ethical Dilemma: Anonymity, Trolling, and Cyberharassment
- Managing Social Media Applications in the Enterprise
- Organizational Issues
- When Things Go Wrong: Crowdfunding Failures
- Downsides and Dangers of Using Social Media Applications
- Industry Analysis: Social Travel Platforms
- Key Points Review
- Key Terms
- Review Questions
- Self-Study Questions
- Problems and Exercises
- Application Exercises
- Team Work Exercise
- Answers to the Self-Study Questions
- Case 1 Living in a Social Media Filter Bubble
- Case 2 Like Farming and Clickbait
- Chapter 6. Enhancing Business Intelligence Using Big Data, Analytics, and Artificial Intelligence
- Managing In The Digital World: Intelligence Through Drones
- Enhancing Organizational Decision Making
- Why Organizations Need Business Intelligence and Advanced Analytics
- Green It: Sustainability Enabled by Smart Cities
- Databases: Providing Inputs into Business Intelligence and Advanced Analytics
- When Things Go Wrong: Social Controversy—Think Before You Post
- Coming Attractions: Emotion Aware Technology
- Business Intelligence, Advanced Analytics, and Artificial Intelligence
- Business Intelligence
- Digital Density: Smarter than the Superbugs
- Advanced Analytics and Artificial Intelligence
- Ethical Dilemma: Orwellian Internet of Things
- Security Matters: You Can’t Handle the Deepfakes
- Knowledge Management and Geographic Information Systems
- Knowledge Management Systems
- Geographic Information Systems
- Industry Analysis: Healthcare
- Key Points Review
- Key Terms
- Review Questions
- Self-Study Questions
- Problems and Exercises
- Application Exercises
- Team Work Exercise
- Answers to the Self-Study Questions
- Case 1 MI6: Intelligence Services Take to the Cloud
- Case 2 Gathering Social Intelligence
- Chapter 7. Enhancing Business Processes Using Enterprise Information Systems
- Managing In The Digital World: Amazon
- Core Business Processes and Organizational Value Chains
- Core Business Processes
- Organizational Activities Along the Value Chain
- Green It: Why Your Enterprise Systems Should Be in the Cloud
- Value Systems: Connecting Multiple Organizational Value Chains
- Enterprise Systems
- The Rise of Enterprise Systems
- Supporting Business Processes
- Ethical Dilemma: How Amazon Is Building an Ecosystem of Your Personal Data
- Coming Attractions: The Internet of Things Will Transform ERP and Organizations
- Enterprise Resource Planning
- Responding to Compliance and Regulatory Demands
- Choosing an ERP System
- Security Matters: To Update or Not to Update, That Shouldn’t Be the Question
- Enabling Business Processes Using ERP Core Components
- ERP Installation
- ERP Limitations
- Achieving Enterprise System Success
- Digital Density: Big ERP Systems Embracing Small Mobile Devices
- Secure Executive Sponsorship
- Get Help from Outside Experts
- Thoroughly Train Users
- Take a Multidisciplinary Approach to Implementations
- Evolve the Implementation
- When Things Go Wrong: Jobs Need COBOL? COBOL Needs Jobs?
- Industry Analysis: The Automobile Industry
- Key Points Review
- Key Terms
- Review Questions
- Self-Study Questions
- Problems and Exercises
- Application Exercises
- Team Work Exercise
- Answers to the Self-Study Questions
- Case 1 Software as a Service: ERP by the Hour
- Case 2 Amazon’s Automation and Technological Unemployment
- Chapter 8. Strengthening Business-to-Business Relationships via Supply Chain and Customer Relationsh
- Managing In The Digital World: Walmart
- Supply Chain Management
- What Is a Supply Chain?
- Business-to-Business Electronic Commerce: Exchanging Data in Supply Networks
- Managing Complex Supply Networks
- Benefits of Effectively Managing Supply Chains
- Optimizing the Supply Chain Through Supply Chain Management
- When Things Go Wrong: The Chicken Sandwich War of 2019
- Developing an SCM Strategy
- Supply Chain Planning
- Green It: Nike’s Green Supply Chain
- Supply Chain Execution
- Supply Chain Visibility and Analytics
- Managing Supply Chains Using Blockchain Technology
- Customer Relationship Management
- Coming Attractions: Augmenting Supply Chain Success
- Developing a CRM Strategy
- Architecture of a CRM System
- Security Matters: Hacking Customer Data Can Protect the Most Vulnerable
- Digital Density: Using Mobile CRM to Understand Your Customers
- Ethical Dilemma: When Algorithms Discriminate
- Ethical Concerns with CRM
- Industry Analysis: Manufacturing
- Key Points Review
- Key Terms
- Review Questions
- Self-Study Questions
- Problems and Exercises
- Application Exercises
- Team Work Exercise
- Answers to the Self-Study Questions
- Case 1 Supply Chain Havoc
- Case 2 Efficiently Delivering Products over The “Last Mile”
- Chapter 9. Developing and Acquiring Information Systems
- Managing In The Digital World: The Maker Movement
- Making the Business Case
- Business Case Objectives
- The Productivity Paradox
- Making a Successful Business Case
- Green It: Project Natick—Microsoft’s Underwater Data Centers
- Coming Attractions: Harvesting Human Energy
- Presenting the Business Case
- Ethical Dilemma: Ethical App Development
- The Systems Development Process
- Custom Versus Off-the-Shelf Software
- Open Source Software
- Systems Integration: Combining Custom, Open Source, and Off-the-Shelf Systems
- IS Development in Action
- The Role of Users in the Systems Development Process
- Systems Development Controls
- Steps in the Systems Development Process
- Digital Density: Malicious Software Development
- Phase 1: Systems Planning and Selection
- Phase 2: Systems Analysis
- Phase 3: Systems Design
- Phase 4: Systems Implementation and Operation
- Repeating the SDLC: Systems Maintenance
- Other Approaches to Designing and Building Systems
- Security Matters: Mobile Cybercrime
- Acquiring Information Systems
- When Things Go Wrong: User Interface Design Inconsistency Leads to Suicide
- External Acquisition
- Outsourcing Systems Development
- Industry Analysis: Traditional Media and Advertising
- Key Points Review
- Key Terms
- Review Questions
- Self-Study Questions
- Problems and Exercises
- Application Exercises
- Team Work Exercise
- Answers to the Self-Study Questions
- Case 1 Next Generation Identification
- Case 2 Big Data and the Elephant
- Chapter 10. Securing Information Systems
- Managing In The Digital World: Not So “Anonymous”—Activists, Hacktivists, or Just Plain Crimin
- Computer Crime
- Hacking and Cracking
- Types of Computer Criminals and Crimes
- Green It: Power Efficiency and Prioritization of Cloud Services
- Computer Viruses and Other Destructive Code
- When Things Go Wrong: The Bug That Almost Killed the Internet
- Cyberharassment, Cyberstalking, and Cyberbullying
- Software Piracy
- Cybersquatting
- Laws Against Computer Crime
- Cyberwar and Cyberterrorism
- Cyberwar
- Digital Density: Backdoors in Every Mobile Phone?
- Cyberterrorism
- Ethical Dilemma: Ethics and Cyberwar: Just Because We Can, Should We?
- Managing Information Systems Security
- Assessing Risks
- Developing a Security Strategy
- Implementing Controls and Training
- Security Matters: Back to the Future: Analog May Be the Future of Securing Critical Infrastructure
- Coming Attractions: Can We Eliminate Passwords?
- Monitoring Security
- Industry Analysis: Cybercops Track Cybercriminals
- Key Points Review
- Key Terms
- Review Questions
- Self-Study Questions
- Problems and Exercises
- Application Exercises
- Team Work Exercise
- Answers to the Self-Study Questions
- Case 1 SingPass: E-Government Security
- Case 2 China’s Great (Fire) Wall
- Foundations of Information Systems Infrastructure
- Foundational Topics in IS Hardware
- Input Technologies
- Processing: Transforming Inputs into Outputs
- Output Technologies
- Foundational Topics in IS Software
- System Software
- Programming Languages and Development Environments
- Foundational Topics in Networking
- Evolution of Computer Networking
- Types of Networks
- Packet Switching
- Network Standards and Protocols
- Network Technologies
- The Internet
- Foundational Topics in Database Management
- Relational Database Design
- Advanced Database Models
- Key Points Review
- Key Terms
- Review Questions
- Self-Study Questions
- Problems and Exercises
- Answers to the Foundational Hardware Self-Study Questions
- Answers to the Foundational Software Self-Study Questions
- Answers to the Foundational Networking Self-Study Questions
- Answers to the Foundational Database Self-Study Questions
- Foundational Topics in IS Hardware
- Acronyms
- Glossary
- Name Index
- A
- B
- C
- D
- E
- F
- G
- H
- I
- J
- K
- L
- M
- N
- O
- P
- R
- S
- T
- V
- W
- Z
- Organization Index
- A
- B
- C
- D
- E
- F
- G
- H
- I
- J
- K
- L
- M
- N
- O
- P
- R
- S
- T
- U
- V
- W
- X
- Y
- Z
- Subject Index
- A
- B
- C
- D
- E
- F
- G
- H
- I
- J
- K
- L
- M
- N
- O
- P
- Q
- R
- S
- T
- U
- V
- W
- X
- Y
- Z
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- Útgáfuár : 2022
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