Efnisyfirlit

• Cover
• Contents
• Series Page
• Title Page
• Copyright
• Preface
  • CHAPTER 1 EXECUTIVE SUMMARY
  • CHAPTER 2 EXECUTIVE SUMMARY
  • CHAPTER 3 EXECUTIVE SUMMARY
  • CHAPTER 4 EXECUTIVE SUMMARY
  • CHAPTER 5 EXECUTIVE SUMMARY
  • CHAPTER 6 EXECUTIVE SUMMARY
  • CHAPTER 7 EXECUTIVE SUMMARY
  • NOTE
• About the Contributing Authors
• CHAPTER 1: Freedom with Fences: Robert Stephens Discusses CIO Leadership and IT Innovation
  • THE CIO LEADERSHIP PARADOX
  • THE FENCES
  • RULES AND INNOVATIVE AUGMENTATION
  • THE CIO AND ENTERPRISE CULTURE
  • RADICAL TRANSPARENCY
  • PROACTIVE RISK PRACTICES
  • THE CIO AND THE CUSTOMER
  • THE IT ORGANIZATION
  • NOTES
• CHAPTER 2: Why Does IT Behave the Way It Does?
  • MAKING SENSE OF IT BUSINESS MANAGEMENT
  • PUTTING THE PIECES TOGETHER
  • CHANGING THE WAY IT BEHAVES
  • NOTES
• CHAPTER 3: Cloud Computing and the New Economics of Business
  • A COMBINATION OF TECHNOLOGIES CREATE CLOUD COMPUTING
  • SOME WORKING DEFINITIONS OF CLOUD COMPUTING
  • CLOUD COMPUTING HAS THREE COMPONENT LAYERS
  • IMPLICATIONS OF THE TRANSITION TO CLOUD COMPUTING
  • A BUSINESS STRATEGY BASED ON AGILITY
  • USING THE CLOUD FOR BUSINESS ADVANTAGE
  • BUSINESS APPLICATIONS WITH THE GREATEST POTENTIAL
  • CLOUD RISK CONSIDERATIONS
  • CLOUD COST CONSIDERATIONS
  • CASE STUDY: SELLING “DESIGNER CHOCOLATES"
  • DESIRABLE CHARACTERISTICS OF NEW IT ARCHITECTURE
  • PUBLIC CLOUDS, PRIVATE CLOUDS, AND HYBRID CLOUDS
  • ISSUES TO CONSIDER WHEN THINKING ABOUT PRIVATE CLOUDS
  • THE CLOUD IS A PLATFORM FOR MANAGING BUSINESS PROCESSES
  • AUTOMATE ROUTINE PROCESSES, FOCUS PEOPLE ON HANDLING EXCEPTIONS
  • FOUR TECHNOLOGIES ENABLE RESPONSIVE BUSINESS PROCESSES
  • NOTES
• CHAPTER 4: Leading with Green: Expanding the CIO’s Role in Eco-Efficient Information Technology Adoption
  • WHAT IS GREEN IT?
  • WHO CARES ABOUT GREEN IT?
  • GREEN IT: A QUICKLY MATURING MANAGEMENT DISCIPLINE
  • COMMON CHALLENGES PRESENTED BY GREEN
  • ROLE OF PUBLIC POLICY
  • ROLE OF THE CIO
  • RISKS AND COMMON MISTAKES TO AVOID
  • SUMMARY
  • NOTES
• CHAPTER 5: Sustainability, Technology, and Economic Pragmatism: A View into the Future
  • SUSTAINABILITY
  • GLOBALIZATION, DECENTRALIZATION, AND SUSTAINABILITY
  • FUTURE OPPORTUNITIES FOR IMPROVING GLOBAL IT SUSTAINABILITY
  • MOBILITY
  • UBIQUITY: PERVASIVE COMPUTING, UBIQUITOUS SENSORS, AND AD HOC COMMUNICATIONS
  • ENERGY: SMART BUILDINGS, RENEWABLES, AND CAMPUS SUSTAINABILITY
  • PHYSICAL SECURITY AND INFORMATION ASSURANCE
  • INTEGRATING SUSTAINABILITY INTO STRATEGIC PLANNING
  • THE FUTURE LIES BEFORE US
  • NOTES
• CHAPTER 6: How to Measure and Manage Customer Value and Customer Profitability
  • THE RISING NEED TO FOCUS ON CUSTOMERS
  • A FOUNDATION FOR CUSTOMER PORTFOLIO MANAGEMENT
  • DISTINGUISHING HIGH FROM LOW ECONOMIC CUSTOMER VALUE
  • MEASURING CUSTOMER LIFETIME VALUE
  • BALANCING SHAREHOLDER VALUE WITH CUSTOMER VALUE
  • THE CFO AND CIO MUST SHIFT EMPHASIS
  • APPENDIX 6A: ACTIVITY-BASED COSTING IS A COST REASSIGNMENT NETWORK
  • NOTES
• CHAPTER 7: Evolution of Networks into Networking
  • EVOLUTION OF NETWORKS INTO NETWORKING: COMPUTATIONAL, DATA, BUSINESS, AND PERSONAL
  • ADVANCES IN COMPUTATIONAL AND DATA NETWORKS
  • ADVANCES IN STORAGE AND DATA NETWORKS
  • BUSINESS IMPACTS OF BUSINESS NETWORKING
  • NETWORKING
  • VIRTUAL WORLDS: SECOND LIFE
  • DEMOCRATIZATION AND SOCIALIZATION OF INFORMATION
  • THE WISDOM OF CROWDS?
  • THE NEW REALITY
  • ADAPTING TO THE NEW REALITY
  • ROLE OF IS/IT IN ADAPTING TO THE NEW REALITY
  • NOTES
• About the Editor
• Index
• End User License Agreement

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