Efnisyfirlit

• Cover
• Introduction
  • About This Book
  • Foolish Assumptions
  • Icons Used in This Book
  • Beyond the Book
  • Where to Go from Here
• Part 1: Getting Started with Business Coaching and Mentoring
  • Chapter 1: Navigating the World of Coaching and Mentoring
    • Spotlighting the Business Benefits of Coaching and Mentoring
    • Defining Coaching and Mentoring
    • Distinguishing Business Coaching from Other Types of Coaching
    • Equipping Yourself to Help Other People in the Business Context
    • Being on the Other Side as Coachee or Mentee
    • Understanding Professional Requirements
  • Chapter 2: Making the Case for Coaching and Mentoring
    • Taking the Role of Educator
    • Valuing Third-Party Observation in Business
    • Identifying the Client’s Return on Investment
    • Stretching the Budget
    • Adding Value by Training Leaders in Coaching and Mentoring Skills
  • Chapter 3: Developing the Skills and Knowledge Base of a Coach and Mentor
    • The Differences between Coaching and Mentoring
    • Coaching and Mentoring Skills
    • Structuring a Client Session
    • Using Models in Coaching and Mentoring
    • Working in Particular Circumstances
  • Chapter 4: Assessing Clients’ Needs before Coaching
    • Creating Programs to Deliver Coaching and Mentoring in Organizations
    • Coaching Wannabe Business Owners and Startups
    • Helping the Family-Owned Business Survive and Thrive
    • Developing “Intrapreneurs” within Organizations
    • Working with the Socially Oriented Business
• Part 2: Developing the Business Leader’s Mind-Set
  • Chapter 5: Managing the Inner World of Thoughts and Emotions
    • Understanding How Humans Think
    • Choosing the Most Appropriate State in the Moment
    • Changing Internal Self-Talk
    • Making Mind Pictures That Matter
    • Changing the Internal World by External Means
  • Chapter 6: Helping Leaders Recognize Why “I Did It My Way” Isn’t the Best Epitaph
    • Recognizing That Inflexibility Sometimes Leads to Extinction
    • Being Willing to Ask for Help When Out of Your Depth
    • Deploying the Right Thinking to the Right Problem
    • Developing Alternative Perspectives
  • Chapter 7: Coaching Clients through Their Blind Spots
    • Preframing the Coaching Conversation
    • Breaking Down Common Barriers
    • Dealing with Roles and Perceptions That Contribute to Blindness
    • Defusing Dramas That Impede Clear Vision
    • Shining a Light on Incongruency
• Part 3: Coaching and Mentoring to Get a Business on the Right Track
  • Chapter 8: Telling a Compelling Story in Business
    • Understanding the Value of the Business Story
    • Helping the Client Create the Basic Story
    • Distinguishing Fact from Opinion
    • Giving Feedback on the Business Story
  • Chapter 9: Helping Clients to Assess Their Own Businesses Objectively
    • Testing the Foundations of the Business
    • Applying Strategic Thinking
    • Making the Complicated Simple
    • Determining Where the Best Mentoring Work Begins and Ends
    • Developing Trust and Honest Appraisal through Feedback
    • Learning from the Spectacular Success of Others
    • Mentoring inside a Small Organization
  • Chapter 10: Developing Vision, Mission, and Values
    • Aligning Who You Are with the Business You’re In
    • Revealing What’s Really Important
    • Helping a Business Create Operating Values
    • Designing an Inspiring Vision with the Logical Levels Model
    • Communicating the Vision
    • Examples of Mission and Vision Statements
  • Chapter 11: Transforming Visions into Workable Plans
    • Creating a Plan Fit for Purpose
    • Resourcing the Plan
    • Actioning and Reviewing the Plan
  • Chapter 12: Mentoring for Personal Success and Empowering Leadership
    • Being a Great Leadership Mentor
    • Challenging the Delusions of What It Means to Be Successful
    • Exploring the True Nature of Success
    • Dealing with the “I Should” Traps of Success
    • Identifying the Common Qualities of Great Leaders
    • Allowing Others to Lead While You Follow
• Part 4: Creating a Successful Business Identity with the Support of a Coach
  • Chapter 13: Developing the Brand of You
    • Enter Personal Branding
    • Defining How Brands Work When They Work Well
    • Building a Brand on Purpose
    • Looking in the Mirror of Self-Critique
    • Presenting Yourself with Style and Substance
    • Recognizing When Incongruence Strikes
    • Valuing What You Have to Offer
    • Promoting Yourself with Shameless Humility
    • Lighting Up the Room When You Walk In, Not When You Walk Out
    • Leaving a Legacy Footprint
  • Chapter 14: Developing Relationships at All Levels
    • Establishing a Successful Relationship with Yourself
    • Establishing the Baseline
    • Working on Yourself
    • Maintaining Client Relationships
    • Managing Stakeholder and Sponsor Relationships
    • Building Synergistic Collaboration
    • Networking Is a Deposit in the Karmic Bank
    • Building Trust and Rebuilding Broken Trust
    • Having the Courage to Let Go
  • Chapter 15: Coaching to Help Business Engage, Inform, and Influence
    • Understanding the Importance of Effective Communication
    • Communicating Quicker than the Speed of Conscious Thought
    • Understanding Why People Say Yes
    • If You Have the Need to Influence, You Get to Do All the Work
    • Navigating the Political Landscape
    • Ethically Influencing and Persuading for Results
    • It Takes Two to Influence
    • If You Aren’t Getting the Desired Results, Change Your Communication
• Part 5: The Part of Tens
  • Chapter 16: Ten Online Resources to Boost Coaching and Mentoring Effectiveness
    • Steve Crabb
    • Business Reading Lists
    • iTunes U
    • YouTube
    • Podcasts
    • Blogs
    • TED Talks
    • Twitter
    • Facebook
    • Videos Tied to This Book
  • Chapter 17: Ten Tips for Leaders Who Coach or Mentor People in Business
    • Develop Talent in Those You Lead
    • Sell More than Tell
    • Name the Elephant before Eating It
    • Get Good at Asking Questions
    • Speak in Specifics and Mind Your Language
    • Recognize the Value of Slowing Down or Shutting Up
    • Appreciate Differences to Be a Difference Maker
    • Create the Optimum Conditions to Coach at a Distance
    • Support Your People during Change
    • Educate Yourself about the Business
  • Chapter 18: Ten Tips for Business Leaders Hiring a Business Coach
    • Be Clear about Where You Want to End Up
    • Be Willing to Be Wrong
    • Seek Out a Different Point of View
    • Lay the Groundwork
    • Focus on Substance over Style
    • Find the Best Fit for Your Business
    • Get Stakeholder Participation
    • Avoid One-Size-Fits-All Coaching
    • Manage Your Expectations
    • Dot Your I’s and Cross Your T’s
  • Chapter 19: Ten Questions to Keep a Business on Track
    • What Would We Create If Anything Was Possible?
    • Why Are We Doing This?
    • What Would Richard Branson Do?
    • What’s a Better Way?
    • Are We Still the Right People to Be Doing This?
    • Are We Busy Being Busy?
    • What Can We Do to Optimize or Streamline?
    • Are We Going in the Right Direction?
    • What Do We Need to Stop Doing?
    • Are We All Still on the Same Page?
• About the Authors
• Advertisement Page
• Connect with Dummies
• End User License Agreement

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