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FINALIST: 2023 American Marketing Association Foundation Leonard L. Berry Marketing Book Award (first edition) Written by the award-winning storyteller Miri Rodriguez at Microsoft, this bestselling book gets back to the heart of brand loyalty, consumer behavior and engagement as a business strategy by using storytelling to trigger the emotions that humans are driven by. Despite understanding essential storytelling techniques, brands continue to explain how their product or service can help the customer, rather than showcasing how the customer's life has changed as a result of them.
This second edition of Brand Storytelling contains new trends in storytelling, as well as expanding on story experience and employee experience. This book explores the future of brand storytelling in a post pandemic era. New to this edition is also a 'How to Guide' taking readers through each step of the design thinking process in order to prototype their stories. Brand Storytelling provides a step-by-step guide to assess, dismantle and rebuild a brand story, shifting the brand from a 'hero' to 'sidekick' mentality and positioning the customer as a key influencer to motivate the audience.
Annað
- Höfundur: Miri Rodriguez
- Útgáfa:2
- Útgáfudagur: 2023-07-03
- Hægt að prenta út 10 bls.
- Hægt að afrita 10 bls.
- Format:ePub
- ISBN 13: 9781398610095
- Print ISBN: 9781398610088
- ISBN 10: 1398610097
Efnisyfirlit
- Cover: Brand Storytelling
- Praise for Brand Storytelling
- Title Page
- Dedication
- Contents
- List of Figures
- List of Tables
- Contributors
- About the author
- Foreword
- Preface
- Acknowledgments
- Introduction: The science and art of storytelling
- 01 Brand storytelling: What is it?
- The power of storytelling
- Your brand mission and the story arc
- 02 Where do I start?
- The Robin to Batman effect
- Storytelling with design thinking principles
- Finding your story’s universal truth
- 03 The magic (and magic tricks) in storytelling
- Magic trick 1: Don’t just define your story setting. Find it
- Magic trick 2: Visual elements are not a nice-to-have; they are a must-have
- Magic trick 3: Shape your brand beliefs to help you tell the story
- Magic trick 4: Keep your conclusion inconclusive
- 04 IMC reimagined: Building an integrated marketing plan with story
- Incorporating brand storytelling into your IMC plan
- Reimagining the brand message
- Resetting your goals
- Identifying your design (not just target) audience
- Measuring success
- 05 The brand story hero: Put your customers at the heart of your brand story
- Non-obvious trends in customer-centricity
- Steps to unveiling your brand story hero
- 06 If story is magic, vulnerability is the magic wand
- Vulnerability in storytelling
- Waving the magic wand
- 07 Ethics in storytelling: When to use your secret weapon
- The importance of ethics in storytelling
- Ethical perspectives
- 08 Immersive storytelling: Exploring the story experience
- What is immersive storytelling?
- Immersive storytelling trends
- 09 Your best brand storytellers: Employees and influencers
- Building a storytelling army
- Designing the story persona
- Employees and influencers: The good, the bad and the ugly
- 10 Marketing (actually, testing) your brand story
- Defining key assumptions
- Story concept testing ground rules
- 11 Benchmarking your brand story
- Main indicators for benchmarking story
- Leveraging existing metrics
- 12 Villains and antagonists: The bad guys who want to tear down your brand story
- Why villains and antagonists?
- The bad guys archetypes
- Your offensive weapon
- Attack mode: training internal stakeholders
- 13 The future of brand storytelling: How AI, machine learning and automation can tell only one side of the story
- Enter: the machines
- The race against the machines
- AI technology trends
- 14 The Story Design Playbook: A step-by-step guide to help you design your brand stories
- Story mapping
- Brand mission statement
- Brand feeling (universal truth)
- Story designing
- Step one: Empathize
- Step two: Define
- Step three: Ideate
- Steps four and five: Prototyping and testing
- Storylording
- 15 Inspire your brand story: Interviews with leading storytellers around the world
- Interview with Dux Raymond Sy, Chief Brand Officer of AvePoint
- Interview with Luz Maria Doria, two-time Emmy winner and Executive Producer of TV show Despierta America
- Interview with Derek E Baird, writer, social media expert and youth culture trend spotter
- Interview with Gregg L Witt, youth marketer and public speaker
- Rapid-fire questions with Cindy Coloma, bestselling author and former storyteller at Microsoft
- Rapid-fire questions with Park Howell, advertising industry veteran and owner of Business of Story
- Rapid-fire questions with Candy Rasmijn-Reino, marketing and PR agency owner
- Rapid-fire questions with Dona Sarkar, author, fashion designer, engineer and Director of Technology at Microsoft
- Notes
- Index
- Copyright Page
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